Finding new clients…it’s something we all need to do if we are serious about our business. It’s so very easy and tempting to sit happily with the clients that you have, but in order to grow your business and allow for attrition, it’s vital that you spend some time each month reaching out for more…
Here at Top Team Transcripts, we truly value collegial relationships and really knowing our clients, our own team, mentors and students. It’s part of our corporate psyche to promote relationships that offer a feeling of being part of an office family who are just a phone call or an email away. Our clients know who we are by name and vice versa, giving a truly personal touch. Just because work is being outsourced doesn’t mean we need to lose that human touch. Below are some kind words from our happy clients.
When I started working with Claire and Sonya at TTT, I needed a more efficient way to transcribe audio from my client workshops. I am really busy with my business and trying to find the time to transcribe reports felt really hard and were very inefficient.
I initially engaged Sonya and Claire to transcribe a report for a big client. Not only did I get something of the highest quality, in the space of 48 hours, but as a result of Sonya looking at this, I also got a much-improved business process as a result!
This is how you ‘wow’ clients, by delivering over and above what is expected to produce a fantastic experience. The professionals I engage to work with my business need to be of the highest quality as they are a reflection of my own brand. I would not hesitate to recommend the team at TTT for any high quality, bespoke transcription work and a healthy dash of process improvement thrown in! The ladies are delightful to deal with too. This is what you get for dealing with real professionals rather than a machine.
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