Finding new clients…it’s something we all need to do if we are serious about our business. It’s so very easy and tempting to sit happily with the clients that you have, but in order to grow your business and allow for attrition, it’s vital that you spend some time each month reaching out for more…
As experienced transcribers, we have been providing accurate, high quality transcripts and editing services to businesses since 2003, and our expertise covers a variety of different fields.
About Top Team Transcripts
We are two Australians living in Melbourne and Cairns with nearly 30 years’ combined experience in the industry. Over our careers we have worked in Australia, the US and the UK. In 2016 we created Top Team Transcripts. Our mission is to provide a service that is boutique in nature, offering something very different to large, faceless transcription companies that simply churn through files. It is important to us that we form collegial relationships with our clients and offer a personalised service, guaranteeing continuity and accuracy of transcripts. We will work closely with you to ensure the services we provide evolve to meet your changing needs. We understand confidentiality is key and use encrypted systems to keep your recordings and transcripts safe.
Outsourcing your audio transcription means freeing up your internal resources to work on other areas of your business.
Our value add to your business is how we can save you time doing what we do best, freeing you up to do what you do best. We cover a variety of different fields including, but not limited to:
- Academia – Research interviews and lectures
- Legal – Investigation reports, WorkCover claims
- HR – Investigation interviews and reports
- Conference – Meetings, AGMs, focus groups
- Insurance – Investigation interviews
- Finance – Shareholder and press announcements
- Medical – Occupational therapy reports, clinical notes, pharmaceutical research
- Media – Blogs, podcasts, authors
Our Personalised Service
Our personalised service allows us to compile a library of terminology documents for each client and/or matter, thereby providing more accurate transcripts. We are the first transcription business to offer this service. Whilst we cover all aspects of transcription, we specialise in HR interviews, and investigative interviews for workplace investigations and insurance fraud investigations; court hearing transcripts, and police interviews. We appreciate that these audio recordings are highly confidential and that the content can sometimes be very emotional.
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