Top Team.
Top Service.
Top Transcripts.

As experienced transcribers, we have been providing accurate, high quality transcripts and editing services to businesses since 2003, and our expertise covers a variety of different fields.

About Top Team Transcripts

We are two Australians living in Melbourne and Cairns with nearly 30 years’ combined experience in the industry. Over our careers we have worked in Australia, the US and the UK. In 2016 we created Top Team Transcripts. Our mission is to provide a service that is boutique in nature, offering something very different to large, faceless transcription companies that simply churn through files. It is important to us that we form collegial relationships with our clients and offer a personalised service, guaranteeing continuity and accuracy of transcripts. We will work closely with you to ensure the services we provide evolve to meet your changing needs. We understand confidentiality is key and use encrypted systems to keep your recordings and transcripts safe.

Want Us To Quote On Your Audio Transcription Needs?

Outsourcing your audio transcription means freeing up your internal resources to work on other areas of your business.

Outsourcing your audio transcription means freeing up your internal resources to work on other areas of your business.

Our value add to your business is how we can save you time doing what we do best, freeing you up to do what you do best. We cover a variety of different fields including, but not limited to:

  • Academia – Research interviews and lectures
  • Legal – Investigation reports, WorkCover claims
  • HR – Investigation interviews and reports
  • Conference – Meetings, AGMs, focus groups
  • Insurance – Investigation interviews
  • Finance – Shareholder and press announcements
  • Medical – Occupational therapy reports, clinical notes, pharmaceutical research
  • Media – Blogs, podcasts, authors

Our Personalised Service

Our personalised service allows us to compile a library of terminology documents for each client and/or matter, thereby providing more accurate transcripts. We are the first transcription business to offer this service. Whilst we cover all aspects of transcription, we specialise in HR interviews, and investigative interviews for workplace investigations and insurance fraud investigations; court hearing transcripts, and police interviews. We appreciate that these audio recordings are highly confidential and that the content can sometimes be very emotional.

Want To Join Our Team?

Complete the FREE Transcription Test and send your answer keys together with your resume.

On The Blog

All The Latest in the World of Transcription

Finding New Clients…

Finding new clients…it’s something we all need to do if we are serious about our business.  It’s so very easy and tempting to sit happily with the clients that you have, but in order to grow your business and allow for attrition, it’s vital that you spend some time each month reaching out for more…

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Get the best value for your spend…

Sonya and I believe we have the best job in the world: always changing, always challenging and always learning something new. As AI technology attempts to take over large portions of the transcription industry, we truly believe that the best transcripts are still those prepared by human hands and ears. The advantages of a real…

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Clients – Your VIPs

Your clients are your VIPs and, together with your team, your biggest asset.  It sounds like a no-brainer, right?  Without your clients, you have no business.  However, it’s amazing how many businesses “set and forget,” assuming that their clients will always be there and not move on if they don’t feel valued, or don’t feel…

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The Only Constant is Change….

One thing that Sonya and I have noticed with our businesses is that change happens regardless of whether you want it to or not. No matter what processes you have put in place to future-proof the business, they need to be constantly re-evaluating and updating. Those of you who have been reading our blogs for…

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Get Started Today

Want to Find Out More?

Want to get started on a career that offers work/life balance and the ability to travel and work around the world? Head over to our online classroom and take a look at the free content.